Frequently Asked Questions Everything you want to know about VoucherWOW

What is VoucherWOW?

Every day VoucherWOW features something exciting to do, see, eat or buy in your city at an irresistible price. We offer products and services at unbeatable prices by bringing local businesses a minimum number of customers.

Do I have to sign up a group of people I know to get the deal?

Nope – we have a strong user base which consists of like-minded people looking for fun, new, affordable mini-adventures in everyday life. Although, you'll probably want to invite your friends anyway, as our motto implies, most of our activities are more fun in a group.

How do I become a member?

You can sign up here for membership in your city and subscribe to our once-a-day email alert with the deal of the day.

How do I get today's deal?

To purchase today's deal, just click "BUY" through our website or daily email alert before the deal ends. If the "WOW Point" is reached (the minimum number of people sign up), we'll send you a link to print your voucher to redeem. If enough people sign up, everyone gets it. If not, no one gets it and your money will be refunded the same day. The group makes deals happen – so invite your friends to make sure you get the deal!

What happens if the "WOW Point" is not reached?

If not enough people sign up, the deal falls through and your money will be refunded the same day. Better luck tomorrow!

When does my voucher expire?

Most vouchers have an expiration date. You can also login to your account to find out when your voucher will expire. It never expires on the date of purchase.

I bought a voucher. Now how do I use it?

Once you purchase a voucher, you'll be directed to a page where you can print your voucher straight away or you can sign into your account at a later date and print your voucher. Each voucher has redemption instructions.

Can I gift my voucher to someone else? Even if it has my name on it?

Yes! Feel free to gift your voucher to whomever you want even if it has your name on it.

What if I don't finish the full value of my voucher in one visit? Can I redeem my voucher in parts?

Sorry, but unless otherwise stated you do not receive store credit or cash back for whatever you don't use. If you don't think you can use it all, bring a friend along and share the joy!

Can I combine my voucher with other offers from the same place?

No, not unless the voucher specifically states otherwise.

Do I get charged as soon as I sign up for a voucher?

Yes, – but if the "WOW Point" is not reached, then we will refund you the same day.

Is my information safe with VoucherWOW?

Yes, we go to great lengths to protect your personal information. Your credit card number is never stored on our servers.

Can I return a voucher?

Vouchers may only be returned if it can be proven that the voucher could not be redeemed at the business.

What if the business for my voucher closes down?

Don't worry, if anything happens that makes it impossible for you to redeem your voucher, we'll make sure you get your money back.

How can I get my business featured on VoucherWOW?

Please head over to VoucherWOW for Businesses for more information.